We manufacture essential electrical accessories such as cable lugs, distribution panels, and custom-sized conduit and channel systems.
- Abdurrahmangazi Mah. Muhtar Sk. no: 25/27A Sancaktepe / İstanbul
- 43,9511 ₺
- 51,9026 ₺
Frequently Asked Questions
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Which products do you manufacture?
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Are your manufactured products TSE-certified?Yes, all our production complies with TSE and relevant international standards (IEC, CE).
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Do you accept custom orders (OEM/special designs)?Yes, we evaluate technically specified custom projects and design requests, and include them in our production process when feasible.
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What is the production lead time?Depending on the product type and order quantity, it ranges from 3 to 15 business days.
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Are your manufactured products covered by warranty?Yes, all our manufactured products come with a 2-year warranty, along with seamless technical support via our dedicated support line.
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Can I check product availability without visiting your store?Yes, you can check real-time stock availability via the “Stock Inquiry” feature on our website or by contacting our customer service team.
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What payment methods do you accept?We accept cash, credit card, bank transfer/EFT, and installment payments.
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Do you provide technical support for individual customers?Yes, we offer free basic technical support—from product selection to installation—via our dedicated support line.
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Do we pick up products from your store, or do you ship them?Both options are available. You can collect items in person or have them shipped. Same-day delivery is offered for orders within Istanbul.
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What are your return and exchange policies?Products in their original packaging and accompanied by an invoice can be returned or exchanged within 14 days.
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How can we request a wholesale quotation?You can fill out the “Wholesale Quotation Form” on our website or email your project details to info@smgelektrik.com.tr.
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Is there a minimum order value?It varies by product group, but generally, the minimum order value is 500 TRY.
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Do you offer project-based pricing?Yes, we prepare tailored pricing and payment plans for construction and infrastructure projects.
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Who covers shipping costs?Shipping is covered by us for wholesale orders of 5,000 TRY or more. For smaller orders, shipping costs are borne by the customer.
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How do your invoicing and delivery note processes work?E-invoice and e-delivery note are issued on the same day as order confirmation. They can be sent to you along with logistics tracking details upon request.
